We do not send your personally identifiable information to third parties, if this is not necessary to allocate the Services, without your explicit permission.
We may use external collaborators to provide you with the Website and/or the Services. We ensure that third party contractors may only process your personal data on our behalf and on written instruction. We guarantee that all external subcontractors have been selected with due care so that we can rely on the security and integrity of your personal data.
We may provide anonymous and/or aggregated data to other organisations, which may use this data to improve products and services and to organise the marketing, presentation and sale of tailor-made products and services.
We and our external contractors will only process your personally identifiable data within the EEA.
We may pass on your anonymous and/or authorised data to organisations outside the EEA. If such a transfer takes place, we will ensure that adequate safeguards are in place to preserve the security and integrity of your personal data and that any rights in relation to personal data that you may have under applicable mandatory law are guaranteed.
We will take appropriate technical and organisational measures to secure your personal data against unauthorised access or theft and against unintentional loss, manipulation or destruction. Access by our staff or the staff of our external contractors is only possible if absolutely necessary and is subject to strict confidentiality obligations. However, you must understand that ensuring security and protection is only a commitment of effort to the best of our ability and can never be guaranteed.
You have the right to request access to all your personal data that we process. Requests for access for purposes that are clearly harmful to us and which may cause overload or damage will not be processed.
You have the right to request that any incorrect or inaccurate personal data about you be corrected free of charge. If you are registered on our website, you can correct many of these data yourself via your profile. When such a request is made, you must also provide proof that the personal data for which you are requesting a correction is incorrect.
You have the right to revoke the authorisation you have given us for data processing, but this revocation has no influence on the data we have already collected via cookies or similar technologies on the basis of your previous authorisation. If you no longer want us to collect data via cookies or similar technologies, you can change your browser settings or delete cookies at any time.
If the processing in question is qualified as direct marketing, you have the right to object to this processing free of charge and without justification.
Instead of requesting deletion, you may also request to limit the processing of your personal data if (a) you dispute the accuracy of the data, (b) the processing is unlawful, (c) the data is no longer useful for the stated purposes, but you need it to defend yourself in legal proceedings.
Where your personal data are processed on the basis of authorisation or on the basis of a contract and where the processing is carried out using automated means, you have the right to receive the personal data you have provided us with in a structured, commonly used and machine-readable format and, if technically possible, you have the right to pass on this data directly to another service provider. The technical feasibility of this is exclusively assessed by us.
If you wish to submit a request to assert one or more of the above-mentioned rights, you can send an e-mail to [email protected]. This request must clearly state the right you wish to exercise and the reason why you wish to exercise it. It must be dated and signed and be accompanied by a scanned digital copy of a valid identity card proving your identity. We will inform you immediately upon receipt of such a request. If the request is justified, we will respond as soon as reasonably possible and no later than thirty (30) days after receipt of the request.
If you have a complaint regarding the processing of your personal data by us, you can always contact us via the e-mail address [email protected]. If our response is still unsatisfactory, you are free to lodge a complaint with the competent data protection authorities, the Belgian Privacy Committee. For more information, visit http://www.privacycommission.be.